At RyzonTech, we aim to provide high-quality products and services. If you’re not satisfied, please review our Cancellation and Refund Policy below.
1. Cancellation Policy
For Services:
-
You may cancel your subscription or service request at any time by contacting our support team at Ryzonweb@gmail.com
-
For subscriptions, cancellations made before the next billing cycle will prevent future charges, but no refunds will be issued for the current billing period.
-
For one-time services, cancellations must be requested at least 24 hours before the scheduled start of the service to be eligible for a refund.
For Digital Products:
-
Once a digital product (e.g., software, downloadable resource) has been delivered or accessed, cancellation is not possible.
2. Refund Policy
Services:
-
If you cancel an eligible service before it begins, you may receive a full or partial refund based on the timing of the request.
-
No refunds will be issued for completed or partially completed services unless otherwise stated in writing.
Digital Products:
-
Due to the nature of digital products, all sales are final. We do not offer refunds once the product has been delivered or downloaded, except in cases of accidental duplicate purchases or technical failure on our part.
3. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
-
The request is submitted within 7 days of purchase.
-
The service or product has not been used, accessed, or delivered.
-
Proof of purchase is provided.
4. How to Request a Cancellation or Refund
Please contact us at [ryzonweb@gmail.com] with the following information:
-
Full name
-
Order number or transaction ID
-
Reason for cancellation or refund request
Our support team will respond within 3–5 business days.
5. Processing Time
Approved refunds will be processed within 7–10 business days to the original payment method. Please note that processing times may vary depending on your payment provider.